Privacy Policy

1. Introduction

FreshFold Laundry & Cleaning Solutions (“FreshFold,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Service address and pickup/delivery location

Service Information

• Order details and service history

• Preferences related to laundry or cleaning services

Payment Information

• Billing details (processed securely through third-party providers; FreshFold does not store full payment details)

3. How We Use Your Information

We use your information to:

• Schedule and manage services

• Communicate service updates and confirmations

• Process payments

• Improve our services and customer experience

• Send occasional promotions or service updates (you may opt out at any time)

4. Information Sharing

FreshFold does not sell or rent your personal information.

We may share information with:

• Service providers (e.g., payment processors)

• Employees or contractors performing services

• Legal authorities if required by law

5. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your information (subject to legal and operational requirements)

7. Updates to This Policy

FreshFold may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any updates.